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Energy & Utilities Cloud Consultant

Customer Learning Journey

This learning journey has moved to a new location on Salesforce Help & Training.
Here is the link to the new location. Please update your bookmarks.

  • Get Started with
    Energy & Utilities Cloud
  • Learn OmniStudio
  • Learn Industries CPQ, CLM, and
    Industries Order Management

Learn Energy & Utilities Cloud

This learning journey is for anyone in a business role with a focus in the Energy and/or Utilities industries. The journey will guide you through all of the Salesforce Industries product training courses and certifications that are needed to prepare you to consult on an Energy & Utilities Cloud implementation project.

Business Analysts Solution Architects Project/Program Managers UX Developers

Before You Begin...

Earn the Salesforce Sales Cloud Consultant Credential
Earn the Salesforce Service Cloud Consultant Credential

Get Started with Energy & Utilities Cloud

Energy & Utilities Cloud Foundations
Energy & Utilities Cloud Demo
How Unified Data Propels ENGIE's Zero-Carbon Journey
ENGIE Customer Success Story

Learn the Foundations

The Energy and Utilities Industries
Energy & Utilities Cloud Architecture and Integration Overview*
Energy & Utilities Cloud Data Model*
Energy & Utilities Quoting, Ordering, and Contracting Foundations*

Learn More about Energy & Utilties Cloud Purpose-built Applications

Energy & Utilities Console Foundations
E&U Contact Center Console Documentation
E&U Customer Aquisition Management Documentation
E&U Large Account Sales Management Documentation
E&U Utility Self-Serve Portal Documentation

* NOTE: This content is reserved for Energy & Utilities Cloud customers only. If you are an Energy & Utilities Cloud customer and need access, send an email to vlocity.access@salesforce.com from your corporate email to request access.

Salesforce Industries Process Library
Release Notes & Install Packages
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